Hotel and Resort Services Management
Hospitality, reception and quality accommodation services.
The programme prepares young people to work in hospitality, hotel services and tourism.
Students learn how quality services are organised and delivered in a hotel, guesthouse or resort, with a focus on guest communication, reception, reservations, accommodation, professional ethics and service promotion.
What you will learn
- welcoming and informing guests
- front desk work and reservation management
- organising accommodation services
- professional communication with tourists and clients
- providing hospitality services in hotels and resorts
- promoting hotel and tourism services
- complying with quality, hygiene and professional conduct standards
How you learn at CEVVC
Students learn through practical activities, reception simulations, study visits, internships with companies and partnerships in tourism and hospitality.
Who is it for?
For communicative, responsible and organised young people who want to work with people.